The Irving FAC offers free counseling services for victims of crime, domestic violence and families with high-risk juveniles in family, couple or individual therapy settings, as well as education classes. Group counseling and education classes are offered for parenting, overcoming domestic violence, trauma from crime victimization, child abuse and others. Play therapy counseling is provided for children victimized by abuse or witness to domestic violence.
Additionally, the FAC offers education classes for First and Subsequent Offender programs to juveniles referred by the police and Teen Court. Referrals for all services come from the schools, police officers, Child Protective Services, Irving Police Dept. Victim's Services, domestic violence shelters, other agencies, and concerned family members.
The Dallas County District Attorney (DA) opened a satellite office at Irving's Family Advocacy Center (FAC) in July 2017. The DA says the office can help people start the process of getting protective orders and help victims of family violence, sexual assault, child abuse and witnesses to crimes.