CITY NEWS

1KB4K (1,000 Books Before Kindergarten) is a fun and engaging program designed to encourage early literacy for preschoolers. This challenge invites parents and caregivers to read 1,000 books with their children before they start kindergarten.

The Capital Improvement Program's MDU Operations + Maintenance (O+M) division is responsible for enforcing and removing abandoned shopping carts in public areas, to include but not limited to public streets, neighborhoods, parks and waterways.

Crash reports (CR-3) may be obtained online using the Texas Department of Transportation’s TxDOT Crash Report Purchase Portal (state.tx.us). TxDOT may be reached by email or by phone at (512) 486-5780. Fees for obtaining a report using the crash report online purchase system are established by TxDOT.

Crash reports may also be obtained in person at the records window of the main police station, by phone or by mail. Requests by phone can be paid by debit or credit card (MasterCard, Visa, Discover). Requests by mail should include a cashier’s check or money order. The fee for a crash report obtained in this manner is $6.

Irving Animal Services (IAS) is committed to matching pets with new families. Knowledgeable staff loves to help adopters find the right pet to fit their life.

Irving is situated between two major airports in the North Texas region - DFW International and Love Field.

Chapter 9 of the City of Irving’s Code, titled "Alarms Systems," mandates that all business and residential alarm users register their systems with the City of Irving by paying an annual permit fee of $50. For senior citizens aged 65 or older, the fee is reduced to $10.

It also imposes fees for false alarms to promote improved reliability of alarm systems.

Billing and payment for all ambulance and EMS calls are managed by Digitech, a payment service provider.

If you received a bill for ambulance or EMS services from the City of Irving, visit the Digitech website to make a payment.

View upcoming auctions of abandoned vehicles, surplus equipment and fleet vehicles.

Birth and Death Certificates are administered by the Dallas County Clerk Office's Vital Records Division.

Before hosting a block party, the organizer must submit a Special Event Permit to the Irving Police for approval.

All curbside recycling material should be clean and dry, and placed in a blue recycling bag.

Board and commission members are appointed by the Mayor and City Council each November. Appointments serve a two-year term.

Discuss a pre-selected book or genre at one of the Irving Public Library's book clubs. Each club is hosted at a library location and sponsored by a staff member.

Brush and bulky waste are collected curbside the same day as your trash and recycling.

The city operates an annual budget with the fiscal year beginning on Oct. 1 and ending on Sept. 30. The City Manager is responsible for proposing an annual operating budget to City Council at least 30 days prior to the adoption of the tax rate. 

View the city's operating and capital budgets.

Irving Food Inspectors enforce health codes related to food establishments, childcare facilities, nursing homes and smoking.

The City of Irving provides a number of local incentives, including downtown revitalization, retail and commercial, residential development, to traditional industrial and manufacturing incentives.

The City of Irving does not issue business permits; however, opening and running a business may require other permits, such as a Certificate of Occupancy.

In Texas, while there isn't a general business license requirement, businesses must register with the Texas Secretary of State or their local county clerk, and those selling taxable goods or services need a sales and use tax permit (also known as a seller's permit) from the Texas Comptroller.

The Irving City Council consists of a mayor and eight council members. All council members are elected for three-year terms.

View the current fiscal year's benefits for retired City of Irving employees.

The City of Irving strives for open and fair competition in securing goods and services for city departments, while maintaining good relationships with all vendors interested in doing business with the City of Irving.

Learn a new skill. Play a sport. Become a certified lifeguard. Join a book club. From dance and painting, to hikes and park cleanups, find your passion now!

Fill out this form to begin the process of closing your City of Irving water utility account.

Approved by the Irving City Council, the City Code of Civil and Criminal Ordinances covers issues of general public health, safety and welfare for the City of Irving.

Building permits are required to construct new buildings or to remodel existing structures for commercial development.

Irving's Imagine Irving comprehensive plan describes the city's vision for its future and charts the course that the community will follow to achieve that vision.

See what's happening around town, from road construction and resurfacing, to large infrastructure and other developments.

Fill out this form to submit a question or concern.

Most contractors are required to be licensed: electrical, mechanical, irrigators and plumbing contractors.

Visit the Texas Department of Licensing & Regulation to search for a contractor license.

Irving Police offers a wide range of safety and crime prevention topics for residents, businesses and visitors.

View all current bid specs and necessary documents online through the city's procurement website. If you want to stay in the loop, register as a vendor to receive email alerts about new solicitations.

Minority and Women Owned Business Enterprises should also upload their current certification info during registration.

Using an Irving Public Library card, access more than fifty databases including LinkedIn Learning, Udemy, Mango Languages and Reference Solutions. All databases are accessible at any Irving Public Library location or at home (with the exception of Ancestry for Libraries).

A variety of online resources, including eBooks, audiobooks, movies, music and magazines. Borrow and download materials directly to a device or computer with an Irving Library account.

Digital services available include:

1. Hoopla
2. Libby
3. Kanopy
4. Ebsco eBooks
5. New York Times
6. Wall Street Journal

Solid Waste Services offers residents free shredding events throughout the year.

Irving is home for more than 8,500 companies - large, small and mid-size.

Want to do business with the City of Irving? All bid specs and necessary documents are available online through the city's e-procurement website. If you want to stay in the loop, register as a vendor to receive email alerts about new solicitations. Minority and Women Owned Business Enterprises should also upload their current certification info during registration.

Heads up! The city is not responsible for any bid opportunities re-posted by third-party websites. Always check the official site for accurate and up-to-date information.

The city's work continues with its multiyear plan to create an attractive, sustainable urban core.

Visit the Texas Department of Public Safety website to obtain or renew your license, and to make an appointment.

Visit the Power to Choose website for a list of available retail electric providers. For questions about how to choose a retail electric provider, call (866) 797-4839.

Dispose of electronic equipment at an upcoming collection or shredding event.

Irving's iAlert mass notification system contacts registered individuals during critical emergency situations

The City of Irving offers a competitive salary environment, commensurate with qualifications and experience; great benefits; and plenty of opportunities for growth.

There are numerous City of Irving-owned electric vehicle charging stations around the city. Find one near you through the State of Texas Department of Transportation's location map.

The City of Irving Parks and Recreation Department offers rentals for park pavilions and gazebos, multi-use buildings, and city recreation centers.

The FAC provides victim advocacy and counseling services to those who live, work, or are victims of crime within the Irving city limits.

The Texas Health and Human Services Commission offers family and safety resources, including educating and supporting parents and caregivers and providing mental health services.

The City of Irving is committed to meeting the high standard of fiscal transparency.

Irving Fire Department's community service programs teach, demonstrate and give back to Irving's residents, businesses and visitors.

Where is your nearest Fire Station? View this map.

Stay safe by following these tips from the Office of Emergency Management.

To determine if a property is in a flood plain, visit FEMA's mapping center website.

Input the address and produce a Flood Insurance Rate Map (FIRM) for the specified property. For assistance, email the CIP Department.

The 100-year flood zone is not based on years as the name implies but is a 1 percent chance that any rainfall event will produce that amount of rain. The FIRM is used by mortgage and insurance companies to determine if flood insurance is required.

Found a kitten? Before you take it home, follow the guidelines from Irving Animal Services.

The City of Irving offers free residential irrigation system check-ups to help homeowners save water and money.

As part of the Irrigation Assistance Program, a licensed irrigation technician will visit your home to evaluate your sprinkler system and identify potential issues

Irving Public Library’s reading challenge for adults offers incentives all year long. Finishing each round requires reading fifteen books, or finishing the challenge requires reading forty-five books in total and logging them in READSquared.

All garage sales in Irving must first obtain a free permit, available online through the city's online Permit Portal.

Code Enforcement reviews permits and checks garage sales for permits during neighborhood visits.

Irving trash collection is twice per week; recycling, brush and bulky items are collected once a week.

The City of Irving provides special waste curbside collection for some items requiring special handling for proper disposal as well as Home Chemical Collection Recycling events.

Grass and weeds more than 10 inches in height are a violation of city code. Grass and weeds must be mowed to the edge of the roadway, including any alleyways. Edging is required along sidewalks and curbs. Property owners and tenants are responsible for keeping lawns maintained.

Irving Housing and Redevelopment works with individuals who are street homeless and those behind on rent to secure stable housing.

For property owners residing on their property as a primary residence, the City of Irving grants a homestead exemption of 20 percent. The city also provides tax relief for elderly (65 and older) and disabled homeowners who meet certain requirements.

To qualify for the homestead, over 65 and disabled exemptions, property owners must apply through the Dallas County Appraisal District (DCAD).

The City of Irving Code states that Hotel/Motel taxes are due on the last day of the month following each monthly collection/reporting period.

All Irving Public library cardholders who have been members for 90 days or longer with a card type that allows physical check outs are eligible to borrow a hotspot. Please see website for more information and policies.

Irving Housing and Redevelopment administers programs to provide financial assistance to qualified homeowners for certain repairs and downpayment assistance for new homebuyers.

Low-cost vaccinations and immunizations are available through Dallas County Department of Health and Human Services.

Not finding the right book? Expand the search using Interlibrary Loan. For Irving residents only who have a full access library card in good standing.

Located at 4140 Valley View Lane, Irving Animal Care Campus houses the Irving Animal Services Department and the DFW Humane Society.

Adoptable animals are available, as well as microchipping services, pet tags and help finding a lost pet.

The Irving Bike Plan describes the city's vision for creating a citywide transportation network for travel by bicycle.

The Irving Library offers a comprehensive resource directory for community support services, connecting residents with vital local assistance and public services. Through its extensive network, the library provides access to various forms of community help, including social services and public assistance programs. This initiative aims to enhance local aid and support by streamlining access to essential services. Whether seeking social support or practical resources, the library serves as a central hub for navigating community resources and public services.

The Irving Hispanic Chamber (IHCC) promotes business prosperity and unity through the development of Hispanic businesses and entrepreneurs in the Irving DFW area.

The IHCC is one of only three official Hispanic chambers in the Dallas region recognized by the U.S. Hispanic Chamber of Commerce.

Irving's history is preserved in its museums and the city's archives.

The Irving City Jail serves as a temporary confinement facility for individuals awaiting trial or serving sentences for misdemeanor cases in Irving Municipal Court. The facility is designed to accommodate up to 172 adult prisoners and includes a designated holding area for juveniles.

To reach the jail, dial (972) 721-3608.

The City of Irving is hiring!

Through a comprehensive and structured employment process, Irving's HR Department ensures all applicants are evaluated fairly and consistently, aligning with the city's commitment to equal opportunity and excellence in public service.

Jurors for the Irving Municipal Court are selected at random from a list of voter registrations and a list of driver registrations.

Keep It Clean, Irving, is a citywide effort to keep neighborhoods and business areas clean, safe and welcoming.

City teams will visit every part of Irving - both residential and commercial - checking for property issues that affect the appearance, safety and health of the community.

Approved by the Irving City Council, the Land Development Codes address city building codes, zoning ordinances and development standards.

The landfill is located at 110 E. Hunter Ferrell Road. Hours are 7 a.m. to 5:30 p.m. Monday through Saturday, except city-designated holidays.

The City of Irving Solid Waste Services Department provides brush collection to the residents of Irving.

Irving residents can pick up free mulch year-round at the Hunter Ferrell Municipal Landfill, 110 E. Hunter Ferrell Road. Proof of residence is required; bring a driver’s license or state ID card plus a city water bill with a matching address.

Irving Water Utilities has inspected all water service lines to determine material type to comply with Lead and Copper Rule Revisions that take effect in October 2024.

Customers that present proof that a leak was repaired may be eligible for a concealed leak adjustment.

City Ordinance #4211 allows Water Utilities Customer Service to consider such a bill adjustment once every 12 months. The department may be able to lower a customer's water bill based on the information provided.

If a concealed leak caused your water bill to rise and the leak was recently repaired, complete the application for consideration.

Communicate directly with librarians or support staff in real-time from 10 a.m. to 6 p.m. Monday-Thursday and 10 a.m. to 5:30 p.m. on Friday and Saturday.

An Irving library card gives the holder access to over 1 million items in the library’s collection. This includes:

Books, DVDs, Blu-Ray discs, music CDs, magazines, audiobooks, eBooks, online electronic resources (databases), streaming video, music downloads and special collections such as wi-fi hotspots and Little STEAMer early learning backpacks.

The Irving Public Library has cards to fit every kind of customer. Find out how to obtain a card and its benefits.

Full Access Cards for Irving residents expire every two years. Full Access Non-resident, Student, College, Computer, Corporate and Texshare cards expire annually. Only Full Access Cards (residents and non-residents) can be renewed online (allow up to two business days); all others need in-person. Please have a current card, photo ID with the correct address, and additional proof of address if ID has outdated information.

The library gladly accepts gifts of gently used materials for possible addition to the collection. Please call ahead for any restrictions and to make sure the location is currently accepting donations. The Friends of the Irving Public Library also accept donations directly on Wednesdays from 1-3:30 p.m. (except for weeks with a holiday) at their Warehouse located at 3000 Rock Island Road.

Patrons can reserve library materials or join the queue for items. Once items are scanned by staff, the library's system will trigger an email sent to patrons. The items will be held for pickup for 7 days.

When an item's due date approaches, the library's software system will automatically renew any eligible items checked out to a borrower. Each extension is for three weeks, and most items can be renewed up to three times.

Stay up-to-date with the latest events and programs at the Irving Public Library! Download or view the most recent edition of Beyond the Stacks, the library’s calendar magazine. Sign up for the digital version of Beyond the Stacks to receive all the info about fun events direct to email. Also find access to all of the Irving Public Library’s social media accounts and news announcements.

Reading suggestions from Irving Public Library's expert staff.

Liquor licenses in Texas are issued by the Texas Alcoholic Beverage Commission.

The Irving Police Department's Records Division can perform a local background check.

Applicants must appear at the Records Section in person prior to 4:30 p.m. and present a valid government-issued photo identification with the correct name and date of birth.

The fee for a background check is $5 each.

Texas law requires homeowners, businesses and contractors to contact 811 at least two business days before excavating, excluding weekends and holidays - even if you are working in your own backyard, including tree removal, plumbing issues or installing landscaping.

The city's web-based map provides quick access to information such as zoning and facility locations.

Marriage licenses are issued by the Dallas County Clerk Office's Vital Records Division.

Media Relations are managed by the city's Communications Department.

The Texas Health and Human Services Commission's Medicaid and the Children's Health Insurance Program (CHIP) provide health coverage for low-income children, families, seniors and people with disabilities.

A drug disposal drop box is located in the lobby of the Criminal Justice Center, 305 N. O’Connor Road. This secure container allows eligible medications to be safely disposed of at no charge.

This service is available exclusively for Irving residents and is not intended for business use.

The library’s meeting rooms are versatile spaces available for organizations and groups, perfect for hosting workshops, group discussions and small events. A library card account is required to book the rooms.

Study Rooms can suit small groups or individual use. They are available on a first-come, first-served basis and can be checked out with an Irving Library card. These rooms are limited, but free, and the time limit is 2 hours. Users are expected to abide by the food and noise guidelines of each library.

City Council meetings are held on designated Thursdays at 7 p.m. in City Council Chambers, City Hall, 825 W. Irving Blvd.

Request a criminal background check from the Dallas County Criminal Background Search Service or the Dallas County Clerk's Office. These background checks may be used for immigration applications.

The MiY (Make it Yourself) Zones at the Irving Public Library are fully functioning makerspaces with a variety of tools for the community to use with an Irving Library card! Orientation required to use the space. Hours vary by location.

The City of Irving actively works year-round to control mosquitoes. This helps prevent the spread of the diseases that they can carry.

The City of Irving offers free mosquito dunks at Irving recreation centers, the Heritage Senior Center and City Hall.

Mosquito dunks are used in standing water to kill mosquito larvae. The product contains bacillus thuringiensis (BTI), a bacteria toxic only to mosquito larvae. Mosquito dunks last up to 30 days.

Residential and commercial natural gas services are provided by Atmos Energy.

1. Customer Service: (888) 286-6700
2. Report a gas leak: (866) 322-8667

Managed by the Communications Department, Neighborhood Services works to enhance communication between residents and the city.

New residential and commercial customers can apply in person at City Hall, 825 W. Irving Blvd., or online at MyIrvingBill.org.

Required documents:

1. Deed or rental/lease agreement
2. Driver's license or valid form of Identification

To receive same-day service, the application must be submitted with applicable deposits and fees paid by 3 p.m.

New residents can set up utilities, see maps and find general information about libraries, parks and recreation and local publications.

Read the latest news and announcements.

Subscribe now for the latest news and updates from the City of Irving.

The City of Irving Noise Ordinance prohibits noise that unreasonably disturbs the peace, quiet and comfort of neighbors in residential areas, including multifamily or single-family dwellings.

Work never stops in Irving. See the latest news on development projects in the city.

Locate and place holds on books, eBooks, journals, audiovisual items and other resources within the library's collection.

The Irving Library offers a diverse range of e-learning courses designed to cater to various interests and skill levels. Through digital courses and web-based classes, learners can engage with high-quality content from the comfort of their own homes. These virtual courses provide an accessible and flexible way to enhance knowledge and skills with the convenience of online classes.

Submit an open records request through the City Secretary's Office, in accordance with the Texas Public Information Act and city procedures.

Irving has 26 strategically placed outdoor warning sirens throughout Irving. You may not be able to hear it inside or in noisy areas.

Irving boasts more than 80 parks with over 2,000 acres of land, as well as over 33 miles of scenic trails.

Pay for fees, citations, assessments and bills.

Pay your traffic citation or court fees online.

Pay your PID assessment online.

Use the City of Irving online permit portal to manage the permitting and inspections process.

Get involved with Irving Police Department's programs and classes for families, youth and individuals.

The Irving Library provides a wide selection of popular databases and research tools to support learners of all types. Offerings include e-learning courses, digital courses, and web-based courses, catering to a range of educational needs. With access to comprehensive reference databases, users can enhance their online classes and virtual courses with valuable and up-to-date information.

Find the closest post office on the United States Postal Service website.

Irving Public Library provides printing services at 20 cents per page for black and white and 50 cents per page for color. Printing can be done at any library location.

Wireless Printing: Remotely print documents, web pages, emails and attachments at any Irving Library location through the library's wireless printing service. No library card required.

Scanning Services: Scan documents, photos, forms, or IDs and send them to an email address or save them to a USB/flash drive for free at any Irving Public Library location. Scanning to copy and print is .20 cents per page for black and white and .50 cents per page for color copies. Some resizing/editing functions are available but not extensive.

Fax Services: Send local and long distance faxes for $1 (one dollar) per page at any Irving Public Library location. Pay with cash, coin or card. Cover letter not provided.

Contact Code Enforcement for high weeds and grass, standing water, outside storage (junk), garage sale permits, short-term rental and other property maintenance issues.

Property taxes are collected by the Dallas County Tax Office. Bills are mailed mid-October and due Jan. 31.

Property owners can file a protest of their appraised property value with the Dallas Central Appraisal District (DCAD).

The library provides access to public computers for library cardholders, offering a valuable resource for internet browsing, research and productivity.

Contact Dallas County for personal health services, such as screenings, testing and education at (214) 819-2000.

In Texas, every regular, special or called meeting of a governmental body shall be open to the public, except as provided by the Texas Open Meetings Act.

Getting around Irving isn't difficult with public transportation. See the options available to visitors, residents and commuters.

All Irving Libraries have Wi-Fi available during business hours. "CityofIrving - Guest" network is an open network, requiring no password to use.

Blue recycling bags and black trash bags are available for$8 per roll of 50 bags, tax included.The price of the blue bags are subject to change without notice. Exact change is required for purchases at the Irving recreation centers.

Area retailers also sell blue recycling bags, including Home Depot, Target and Walmart. In addition, blue recycling bags can be ordered through online retailers, such as Amazon.com.

In the event of an emergency, call 911. For non-emergency concerns, complaints or questions, send your message to the city for resolution and response.

IF THIS IS AN EMERGENCY, CALL 911.

There are several types of incidents that can be submitted online using IPD's reporting system. Review the list of eligible report types below, and select the one that best matches your situation.

Important: If your incident involves a known suspect or is currently in progress, do not use the online reporting tool. Instead, call the Irving Police Department non-emergency number at (972) 273-1010.

Irving's Pothole Hotline is (972) 721-7303. Call 24/7 to report the location of potholes in the city.

Report power outages, downed power lines, street light problems and items hanging from lines to Oncor online or by calling (888) 313-6862 or (888) 313-4747.

Irving's Street Operations Division works hard to keep street signs in good condition so motorists can find their way.

Report an obstructed or damaged sign to Street Operations via email or by phoning (972) 721-2201 .

After business hours, use the Report a Concern portal to report issues.

Irving's Street Operations Division works hard to keep street signs in good condition so motorists can find their way.

Report a damaged sign to Street Operations via email or by phoning (972) 721-2201 .

After business hours, use the Report a Concern portal to report issues.

Irving's Street Operations Division works hard to keep streets and sidewalks clean after a storm so motorists can find their way.

Report storm damage and obstructions to streets or sidewalks to Street Operations via email or by phoning (972) 721-2201.

After business hours, use the Report a Concern portal to report issues.

Report power outages, downed power lines, street light problems and items hanging from lines to Oncor online or by calling (888) 313-6862 or (888) 313-4747.

Report power outages, downed power lines, street light problems and items hanging from lines to Oncor online or by calling (888) 313-6862 or (888) 313-4747.

Illegal dumping is a serious offense. Depending on the circumstances, individuals caught illegally dumping can face charges ranging from a Class C misdemeanor to a state jail felony. These charges come with significant fines and, in some cases, potential jail time.

Residents and businesses should report illegal dumping by calling the Police non-emergency line at (972) 273-1010 or through the online Report A Concern portal.

The Irving Police Department strives to be available to answer questions and to actively interact with the Irving community.

Irving police officers are available to provide engaging presentations on a variety of topics relating to crime and community safety.

An irrigation variance provides temporary relief from the standard watering schedule for situations such as new landscape installation or system repairs.

When approved, the variance allows additional watering for a limited period, typically not exceeding 30 days, to support plant establishment or necessary maintenance.

Civic groups and nonprofit organizations can reserve facilities and rooms at city facilities for a fee. View the full list.

Building permits are required to erect, enlarge, alter, move, demolish or repair a structure in the City of Irving.

The City of Irving has two different departments that enforce parking ordinances depending on the type of violation: Code Enforcement if on property or Irving Police if in the street. Learn more on which department to call based on the circumstances.

This semi-annual gross sales report form is available on the Financial Services page.

Annual registration is required prior to applying for a ROW permit in accordance with Right-of-Way Management ordinance.

Solid Waste Services rents roll-off containers to Irving residents or businesses who are planning construction projects.

Containers are offered in 12-, 20- and 30-yard sizes. The service includes a 14-day rental, which includes a final disposal upon return.

Education for elementary and high school students is available at public, private and charter schools. There also are eight post-secondary schools in Irving.

A seed library is a collection of vegetable, flower and herb seeds checked out, grown, and replenished by the community. Stop by any location to browse a variety of vegetable, flower and herb seeds then checkout a seed packet. After growing, bring back some seeds from the new plant so the community can keep flourishing together.

Solid Waste Services provides 20 percent discount on single-family residential solid waste service for residents 65 years of age and older or those who collect Social Security Disability.

The City of Irving offers a number of programs specifically designed for residents 50 and older.

Short-term rentals (STRs) - any residential structure, or portion thereof, used for lodging accommodations to guests for a period of less than thirty (30) consecutive days - must be registered annually with the City of Irving.

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Grants are available to eligible businesses in Irving.

The Texas Health and Human Services Commission's Supplemental Nutrition Assistance Program (SNAP) helps people buy the food they need for good health.

The Special Event Permit Application is the first step in the process to approve major events in the city. Download this form and submit it to the Irving Police Department.

Find upcoming special events for the Parks and Recreation Department, how to become a sponsor of special events, and more.

From winter festivals to free concerts and movie nights, Irving is proud to host family-friendly events throughout the city.

Report vehicles speeding in neighborhoods by calling the Police non-emergency dispatch number at (972) 273-1010 or through the Report a Concern portal.

The City of Irving is required to prepare and implement a Stormwater Management Plan that addresses eight minimum control measures.

In an effort to keep creeks and rivers clean and clear, the only thing that belongs in the storm drain is rain.

Per the city's Code of Civil and Criminal Ordinances, Chapter 41, no person can dump, spill, leak, pump, pour, emit, empty, discharge, leach or dispose of substances other than storm water into the city's municipal separate storm sewer system, including:

1. Any used motor oil, antifreeze, or any other motor vehicle fluid;
2. Any industrial waste;
3. Any hazardous waste, including hazardous household waste;
4. Any domestic sewage or septic tank waste, grease trap waste or grit trap waste;
5. Any garbage, rubbish or yard waste.

Report violations by emailing drainage@irvingtx.gov.

Each Irving Public Library location offers different storytimes for various ages. All storytimes are free and open to the public, no library card required. Events include songs, dancing or easy movements, stories and/or puppets.

Report potholes, street repairs or other related problems to the Streets Division at (972) 721-2201 during normal business hours, Monday through Friday, 8 a.m. to 5 p.m.

Emergency or hazardous conditions should be reported to Irving Police dispatch at (972) 721-2518 after business hours and on weekends.

Report outages directly to Oncor at (888) 313-4747 or by visiting the Oncor online reporting tool.

The library's "Suggest a Purchase" form allows patrons to recommend books, DVDs, or other materials for the library to consider adding to its collection.

The Resident Survey is conducted every two years and is the city's customer satisfaction report card.

View activities offered at Irving aquatic facilities as well as information on swimming lessons, water aerobics and swim teams.

The Irving Library offers comprehensive tech help and tech assistance to ensure patrons make the most of digital services. Resources include how-to guides, digital downloads, and a variety of apps to enhance your learning experience, as well as makerspaces for hands-on projects. Additionally, online courses keep card members updated on the latest technology trends and tools.

Teen Court is a legally binding alternate system of justice for youth offenders.

Temporary food permits are required for those providing food or beverages at special events open to the public.

TABC Permits are processed through the Planning Department.

Since its founding nearly nine decades ago, the Greater Irving-Las Colinas Chamber of Commerce has established a proven record of assisting thousands of businesses of all sizes with their relocations to Irving-Las Colinas, the place now recognized as Texas’ “Headquarters of Headquarters.”

In addition, the chamber also supports continued business growth through workforce development, legislative advocacy, networking opportunities, visibility and marketing.

Irving Animal Services offers a TNR (Trap Neuter Release) Program to Irving residents.

To report any signal malfunctions, call (972) 721-2646 Monday through Friday, 8 a.m. to 5 p.m. After hours, call (972) 721-2661.

Transfer your existing City of Irving utility service to a new Irving address.

Transfer requests will not be processed if the current account has a past due balance. In addition, a deposit may be required prior to transferring services to a new location.

Contact Code Enforcement for scattered trash and/or for scattered debris on residential or business property.

Learn more about the city's Urban Forestry team, city arborist and who is responsible for the maintenance and management of:

1. City Parks & Medians
2. Right-of-Ways (ROWs)
3. Alleyways
4. Trees Near Powerlines

Oncor is responsible for trimming trees around power lines in Irving. For hazardous, sparking lines, call 911 immediately.

To submit a tree trimming request for trees touching high-voltage power lines, contact Oncor directly at (888) 313-6862 (Monday–Friday, 8 a.m. to 6 p.m. Central Time) or email contactcenter@oncor.com.

To request tree trimming for limbs growing into power lines, call Oncor at (888) 313-6862 or submit a request through its website to address safety hazards.

Submit name, mailing address and service address changes online for your City of Irving utility bill.

Managed by Irving's Parks and Recreation Department, the city's Urban Forestry Program manages the city's tree farm, hosts tree planting events and performs tree maintenance in city parks and trails.

To provide convenience to customers, the City of Irving offers several utility bill payment alternatives.

Payment must be received at the City of Irving Customer Service Department offices, regardless of payment option utilized, by 5 p.m. on the due date shown on the bill. Otherwise, a 10 percent penalty will be assessed to all outstanding current charges.

View rates for water, sewer, drainage, trash and recycling, and EMS/ambulance services.

1. Dallas County Vehicle Registration
2. 106 W. Church St., Suite 105, Grand Prairie, TX 75050 | (214) 653-7811
3. Disabled Parking Placards
4. Driver license and ID card services
5. 701 North Bagdad Road, Grand Prairie, TX 75050 | (972) 343-9520
6. Online Motor Vehicle Registration
7. Texas Department of Public Safety
8. Public Transportation

Whether you are looking for local news or sports, or the best of Irving's arts and entertainment, Irving Community Television Network (ICTN) has everything you're looking for.

Irving Library offers a diverse range of online programs and digital events designed to engage and entertain. From interactive storytimes and book talks to web-based programs and remote events, there's something for everyone. Explore IPL's YouTube channel for reels, shorts, and other virtual content that brings the library experience right to your screen.

Irving's central location doesn't mean it blends into the surroundings: This city has a unique vibe, with entertainment, fine dining, music galore and a history all its own.

Volunteering at the City of Irving provides meaningful opportunities to help your community and can help hone your organizational and business skills.

All elections are administered by the Dallas County Elections Department, including voter registration, voting locations, early voting and Election Day.

Call Irving Water Utilities' 24-hour emergency hotline at (972) 721-2281 for water and sewer concerns.

Irving Water Utilities provides an annual report on drinking water quality by July 1.

For water and wastewater related maintenance issues and emergencies, call (972) 721-2261. Water Utilities personnel can assist you with the following:

1. Wastewater backup - call immediately
2. Report suspected wastewater overflow
3. Low water pressure
4. No water service that is not related to a disconnection due to nonpayment
5. Discolored water

Irving Animal Services offers tips to help prevent and resolve wildlife conflicts.

Irving Parks and Recreation offers full-time day camps during summer and select holiday breaks for children enrolled in kindergarten through 5th grade of current school year. Camps run Monday through Friday, 7 a.m. to 6 p.m., excluding holidays. 

The Planning and Zoning Department manages the zoning and subdivision ordinances, including land uses, platting, land development, future land use and zoning variances.