Family Advocacy Center

The Irving Family Advocacy Center (FAC) is a 22,000 square foot facility that opened its doors in January of 2002. It was made possible by a 2.5 million dollar bond expenditure approved by the citizens of Irving along with corporate and private donations. The purpose of the Irving Family Advocacy Center is to respond to the needs of families and victims of crime in our community. Under the direction of the Police Department, the FAC brings together a wide variety of resources focused on providing assistance and services to the residents of Irving.

The Irving Police Department is committed to reducing family violence. The Domestic Violence Unit at the Family Advocacy Center is responsible for investigating all family violence crimes and filing cases for prosecution with the Dallas County District Attorney’s office.

Irving Police Department Victim Services Unit
The Victim Services Unit assists victims of crime with crisis counseling, information, referrals, safety planning, legal and personal advocacy and information about Crime Victims’ Compensation, a state program that reimburses victims for certain expenses associated with the crime. For assistance or information:
Victim Services Supervisor - 972-721-6550
Domestic Violence Counselor - 972-721-6552
Bi-Lingual Counselor - 972-721-6553
Crime Victim Coordinator - 972-721-6554

Irving Police Department Family Counseling Services Unit
Family Counseling Services provides individual, couples, and family counseling, as well as parenting classes and support groups. Therapy for crime victims and play therapy for children are also available. For more information or get an application for Counseling Services call 972-721-6521

Child Protective Services
Child Protective Services investigates reports of child abuse and neglect and provides a range of services to address the needs of a family including parenting education, therapeutic services, chemical dependency programs, community referrals and in-home case management.

Family Outreach
Family Outreach, a non-profit organization, provides in-home mentoring for families, parenting classes, teen support group, information and referral services and community education.

City of Irving, TX