| Q. |
How do I get cable? |
| A. |
Contact Comcast Cable at (972) 445-5555. |
| Q. |
Who do I contact if I have problems with my cable service? |
| A. |
Call Comcast Cable at the phone number listed above if you have problems with cable. Customer Service is (972) 445-5555. |
| Q. |
Does the City of Irving have anything to do with my cable service? |
| A. |
The Community Affairs Department oversees the cable franchise and acts as a liaison between the cable company and its customers in the City of Irving. If you are unable to resolve your problem with the cable company or have a complaint about the service you received, contact Community Affairs at 972.721.2533 for assistance. |
| Q. |
Can I get a copy of the programs produced by the Irving Community Television Network (ICTN)? |
| A. |
Yes. The Community Affairs will provide tape dubs to people who would like a copy of a particular program. The tape dubs are $15 each, and you are required to provide your own VHS tape. The dubbing is usually completed within 10 working days once the tape has been received. For additional information contact us at 972.721.2468 between the hours of 8:00 a.m. and 5:00 p.m. |
