How to File a Complaint 

In our on-going effort to provide the highest level of service delivery, we encourage input from citizens and visitors to the City of Irving. The following guidelines will help us help you in resolving complaints and solving problems.

Residents and visitors in the City of Irving may file complaints concerning the following through the Code Enforcement Department at (972) 721-4929.

• Health or safety issues for food establishments, childcare facilities, swimming pools, nursing homes, and smoking related concerns.
• Minimum housing for apartments, hotels and motels, and single-family dwellings
• Manufactured home communities (Mobile Home Parks) for trash and debris, outside storage, illegal land use, high grass and weeds, junk or abandoned motor vehicles, required set backs, general condition of premises, or individual manufactured home lots.
• Property Standards issues such as trash and debris, illegal land use, outside storage, junk or abandoned vehicles, high grass and weeds, parking on grass, or general condition of the premises.

• Name of business, company or property
• Location or address
• Nature of violation

Written complaints may be either faxed to (972) 721-3634 or mailed to the Code Enforcement Department, 825 W. Irving Blvd., Irving, Texas, 75060.

General questions or comments are welcome at (972) 721-4929.