Water Utilities

View Water Quality Report



Pay Your Water Bill Online - Click Here


The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a PIN, enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).
  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
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  1. City Leaders Tour Irving’s Water System

    Ever wonder what it takes to get water to your faucet? Because of years of investment, the City of Irving brings in 85 percent of its own water, compared to other cities that must buy water for their residents. Read on...
  2. Work to Begin on Urban Center Lift Station

    The City of Irving is investing in its future by improving the wastewater infrastructure in the Urban Center. Read on...
  3. Time-of-Day Influences Water Conservation

    To promote good water use habits, minimize water waste and preserve Irving’s water supply, the city enforces time-of-day irrigation restrictions. Read on...
  4. Irving’s 2016 Water Quality Report Available Online

    Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data. Once the data is received, it is compiled into a report and made available to Irving water customers. Read on...
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  1. Wed Jun. 20 - Fri Jun. 22

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions
The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:
  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

Videos

Designation


The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.
 
Mission
The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.