Water Utilities

View Water Quality Report

Pay Your Water Bill Online - Click Here

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a PIN, enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).
  1. Twice a Week Watering in Effect

    As part of the City’s ongoing water conservation plan, efficient, twice-a-week irrigation measures are now in effect. Read On...
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  1. Work to Begin on Urban Center Lift Station

    The City of Irving is investing in its future by improving the wastewater infrastructure in the Urban Center. Read on...
  2. Time-of-Day Influences Water Conservation

    To promote good water use habits, minimize water waste and preserve Irving’s water supply, the city enforces time-of-day irrigation restrictions. Read on...
  3. Avoid Sewer Overflows with Proper Grease and Oil Disposal

    The majority of sanitary sewer overflows are due to grease buildup from homes and apartments. Help prevent costly sewer overflows by following a few simple steps. Read on...
  4. Irving’s 2016 Water Quality Report Available Online

    Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data. Once the data is received, it is compiled into a report and made available to Irving water customers. Read on...
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  1. Wed Mar. 21 - Fri Mar. 23

  2. Wed Apr. 18 - Fri Apr. 20

  3. Wed Jun. 20 - Fri Jun. 22

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions
The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:
  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational



The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.
The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.