Payment Options

To provide convenience to customers, the City of Irving offers several utility bill payment alternatives:

  1. City of Irving Website
  2. Bank Website
  3. Mail
  4. Phone
  5. City Hall
  6. Authorized Payment Locations
  7. Payment Arrangements
Pay your City of Irving utility bill online. The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. The site provides a number of features and functionality to customers:

  • Customers can make a one-time online payment without setting up an account. 
  • Customers can create an account to access more features, including:
    • Recurring (automatic) online payments from your checking account or credit/debit card.
    • View and pay multiple accounts at one time (business, multifamily accounts).
    • Paperless billing with email reminders.
    • View billing and payment history.
    • View water consumption history. 
Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a PIN, enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).

Utility Bill Statement

Please note, City of Irving utility bill payments made online or through a customer’s bank website generally take at least two bank business days to be credited to your account. Late payments are subject to additional fees and penalties, per city ordinance.